How We Work
A fixed process means no surprises. Here is exactly what happens from first contact to final delivery.
Every CodeCraft project — regardless of size or service — follows the same four-step engagement. You know what happens at each stage, what you need to provide, and when you will receive the next update.
You tell us what you need
Fill in the quote form on our Contact page or send an email to support@codecraftssolutions.com. Describe the problem in plain English — what you need, what you’re currently doing, and what a good outcome looks like. You do not need to know the technical approach. That is our job.
What happens next: We read your brief and respond within one business day. If we need to clarify anything before scoping, we ask those questions by email — no sales call required unless you want one.
5 minutes of your timeWe define and price the project
We produce a written scope document covering: what will be built, what is explicitly excluded, what you need to provide, the fixed price, and the delivery timeline. You review it. If anything needs adjustment, we revise it. Nothing starts until you give written approval.
Why this matters: The scope document is the contract. Approval in writing means both sides know exactly what is being built and what it costs — before a line of work begins.
1–2 business daysWe build with regular updates
Work begins when the scope is approved. You receive updates at the agreed checkpoints — not silence until delivery. If something needs to change mid-build, we tell you before it affects the scope or the price and we get your approval for any change.
Typical timelines by service:
- Script Development 3–7 days
- Software Setup & Configuration 2–5 days
- Website Features & Functionality 3–10 days
- Business Process Automation 1–3 weeks
- Custom Web Applications 4–8 weeks
- Technical Support Ongoing
You receive the deliverable, ready to use
We deliver everything by email or download link — the working product, its source code (where applicable), and a plain-English documentation file covering how it works and how to manage it. A 30-day support window begins on delivery. If anything is not working as specified in the scope, we fix it at no cost.
Delivery day100% digital delivery — everywhere, every time
Every deliverable CodeCraft produces — code, a configured environment, a working script, a built application — arrives by download link or email on the agreed date. There is no travel, no on-site visit, no physical product to receive. The price you see reflects the work. Not travel costs. Not on-site overhead. Not a 200-person firm’s management layer baked into the invoice.
- Work delivered to clients in the US, EU, and worldwide
- Physical address: Via Giacomo Leopardi, 2, 81028 Santa Maria a Vico, Italy
- Legal structure: CodeCraft Solutions — Italy
- Business hours: Monday–Friday, 09:00–19:00 CET
What you get that most technical partners don't offer
Fixed-scope quotes
You approve a price and a scope before work begins. There is no hourly billing with an unknown ceiling. If scope changes, you approve and price the change first.
Plain-English communication
Every update, every scope document, and every deliverable is written for a non-technical buyer. You will never receive an email full of jargon you have to translate.
Right-sized for 1–50 person businesses
We are not a 200-person agency with an account manager in front of an anonymous team. You work directly with the people building your project. You are never deprioritized for a larger account.
Digital delivery, zero overhead
Everything is delivered digitally. No travel costs, no on-site requirements, no grey areas about what was received. The deliverable is clear and arrives on the agreed date.
Ready to start?
Fill in the quote form and we’ll respond within one business day with any questions or a draft scope.